Contact Us

We're Here to Help

Have a question about your order, shipping, returns, or one of our products?

Our Genesis Essentials customer support team is happy to help.

Customer Support

Email: support.genesis1@gmail.com

Hours: 24/7

Typical Response Time: 24–48 hours

When contacting us about an order, please include your order number so we can help you as quickly as possible.

Order Questions

For questions about an existing order, please include:

• Your order number

• The email address used to place the order

• A brief description of your question or issue

We appreciate your patience and will get back to you as soon as possible.

Genesis Essentials
genesis-essentials.com