Shipping policy

Shipping Policy

Last Updated: April 13, 2026

At Genesis Essentials, we are committed to providing clear and reliable shipping information so you know exactly what to expect when placing an order.

Processing Time

Orders are processed within 1–2 business days after being placed
Orders are not processed or shipped on weekends or holidays

Please note: During periods of high demand, processing times may be slightly delayed.

Shipping Time

Estimated delivery time: 3–7 business days

Shipping times are estimates and not guaranteed. Delays may occur due to factors outside our control, including:

Carrier delays
Weather conditions
High shipping volumes

Shipping Costs

We offer free shipping on all orders (if this is NOT true, tell me and I’ll fix it)

Any applicable shipping costs will always be clearly displayed at checkout before purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 1–3 business days for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided:

We are not responsible for orders delivered to the wrong address
If the order has not yet shipped, contact us immediately at helpatgenesis@gmail.com